Gravatar for hernandez@rdacorp.com

Question by benaldo, Dec 28, 2016 9:06 AM

Audit - Usage Analytic Module

We are doing an audit for Coveo and need evidence of the following:

Usage analytic module is limited to a base event allocation of 200,000 events per month.

I'm not quite sure what event refers to here - is it searches? If not, what is this referencing, and where can I find the proof for this? Thanks!

2 Replies
Gravatar for slangevin@coveo.com

Answer by Simon, Dec 28, 2016 9:20 AM

Hi,

The list of recorded events can be found here.

In summary, events can be searches, clicks or custom.

Pretty much everything on a standard Coveo Search page is tracked (facet select/clear, search box clear, suggestion chosen, etc.).

You can also send your own events.

Cheers,
Simon

Gravatar for ksteinberg@coveo.com

Answer by ksteinberg, Dec 28, 2016 9:28 AM

By "base event allocation", what exactly do you mean?

We capture all events sent to us from the customer implementation starting from the first event to the Nth every month, where N is determined by the account license.

Does that help?

Ken

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