Coveo 4.0 remote server error
I have a 8.0 rev. 150812 Sitecore CM site, running Coveo for Sitecore 80 4.0 (780). The Coveo CES 7.0 (8691) is running on the same server, and I also have the Coveo Search API 8.0.1130 installed.
When I try to index the coveo master and web indexes in Sitecore, I'm getting the error shown below as well as w3wp crashing…
The IP being referenced in the error (10.205.226.65:3128), I haven't been able to find it being referenced in any configs or settings, and the port (3128) isn't listed as a required port for Coveo.
Any ideas what could be causing this error, or where I can find more info about it?
10556 11:07:21 ERROR Unhandled exception detected. The ASP.NET worker process will be terminated. Exception: System.Net.WebException Message: Unable to connect to the remote server Source: System at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) at System.Net.HttpWebRequest.GetRequestStream() at Coveo.Framework.Utils.Rest.HttpClient.CreateRequest(String p_Method, String p_Url, String p_Body, Boolean p_PreserveMethodOnRedirect) at Coveo.Framework.Utils.Rest.HttpClient.PostAsync(String p_Url, String p_Body, RequestCallbackDelegate p_RequestCallback) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart(Object obj) Nested Exception Exception: System.Net.Sockets.SocketException Message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 10.205.226.65:3128 Source: System at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
Coveo for Sitecore has to connect to Coveo Cloud in order to retrieve its license. I guess that is the call that fails. Does the Sitecore server has access to https://platform.cloud.coveo.com ?