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Question by chris williams, Feb 16, 2017 1:52 PM

From diagnostics page, we get precondition failed p_username cannot be emtpy string

We have looked at the sitecore username and password and they match what is on cm. We checked that the cd server can hit the following urls:

  • http://{cmserverurl}/coveo/rest
  • http://{cmserverurl}:8080/
  • https://{cmserverurl}:52810/coveosearchservice

Any suggestions on where the username is missing or if this is a different issue being hidden by this error message.

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Comment by François Lachance-Guillemette, Feb 16, 2017 2:09 PM

Do you have the stack trace? That would help us a bit.

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Comment by Jean-François L'Heureux, Feb 16, 2017 2:11 PM

Which test is reporting that error? There are 3 different user names in Coveo for Sitecore

  • Sitecore
  • Admin Service (On-premises only)
  • Queue (On-premises only)
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