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Question by Mike Skutta, Mar 27, 2017 4:18 PM

Sitecore On-Premises Free Edition Hangs Sitecore

Hello,

I went through the process of installing the "On-Premises Free Edition" on my development box. I followed the instructions in order:

  1. Installing Coveo Enterprise Search (CES) On-Premises
  2. Installing CES on the Master Server
  3. Installing Coveo for Sitecore

The versions installed were:

  1. March 2017 release of CES for Sitecore
  2. February 2017 release of the Coveo Search API
  3. Coveo for Sitecore 82 4.0 (1088).zip

I installed into Sitecore 8.2 update 2.

After installation, Sitecore just hangs. Looking at the logs, the last informative message is: Initializing index "Coveomasterindex"… It appears that the "Coveomasterindex" is not able to be initialized. There is no other information available.

Does anyone have any pointers as to what I should look at in trying to get Sitecore to load?

Thanks,

Mike

1 Reply
Gravatar for dberube@coveo.com

Answer by Dominic Berube, Mar 27, 2017 4:22 PM

Do you have the WFFM module installed? It could cause Sitecore to freeze at the Coveo index initialization. See this known issue.

Gravatar for mskutta@onenorth.com

Comment by Mike Skutta, Mar 27, 2017 4:23 PM

I do, thanks for the pointer! I will look into that.

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