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Question by jsleik, Apr 20, 2017 7:32 PM

How are Query Suggestions Generated for On-Prem Coveo

What are the requirements for query suggestions to be generated for the on-prem version of Coveo? Are suggestions still generated only once a day even though we're not using the "cloud" version?

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Gravatar for sbelzile@coveo.com

Answer by Sébastien Belzile, Apr 20, 2017 8:04 PM

Coveo for Sitecore:

Have a look at the edition feature chart. On-Premises Coveo does not offer query suggestions, but you can still use Usage Analytics suggestions, even tough they are not as relevant as Coveo ML suggestions (available Cloud only).

You can enable these suggestions in your search component properties. This article explains the differences between the types of query suggestions.

Requirements for UA suggestions are explained in the articles.

Let me know if you need more precisions.

Gravatar for jsleik@iewc.com

Comment by jsleik, Apr 20, 2017 8:38 PM

Thank you for the fast response!

You're right, we're using UA suggestions. We had noticed that since we launched a few weeks ago we hadn't gotten any new suggestions on www.iewc.com. I had assumed that it was due to the fact that the "CLICKS" weren't tracking for some reason. Today we got that resolved, but still haven't seen any new suggestions. Is this because these are only refreshed once per day?

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