Some images and scripts not loading/running on production server
My apologies for the "simple" question, but the search bar seems to be broken and will not return any results.
I've just gone live with Coveo in my Sitecore 6.5 system, but on my production server I hit the issue of the images not loading. According to page 54 (footer page #) in the Coveo Platform 7.0 - Sitecore Connector Guide, point 7 states:
search interface, you can fix this problem with a simple edit of the Sitecore web.config file (not the Coveo
web.config file). In the file, locate the
I applied this setting and noticed some, but not all images appeared. For example the icons on the facets showed up, but the image that makes up the search button or any of the icons that relate to file type of the search results do not show.
Also to note I've setup a sublayout utilizing the method outlined in point 6 before the "OR".
Any ideas why this might be occurring?
Any and all help is greatly appreciated.
Thank you kindly, Adam
Coveo .Net Front-End resources are loaded from 2 locations:
- The current page URL with query string arguments that Coveo is handling.
It seems that the resources loaded from the current page URL are not working in your environment. You might have an URL rewrite module that interferes with the Coveo resources URLs.
To troubleshoot the problem, you can:
- Try to load one of the non-loading resource URL in a new browser tab and analyze the server response. It may return the site home page, a server error or something else that can give you a more information on the problem. It may also be redirected to another invalid URL.
- Analyze the IIS logs for those resource requests.
- Check your Sitecore logs. There may be errors.
Please post any relevant information here. If it doesn't fit in a comment, edit your original post to include the details. Thanks.