Cannot open CES admin Console
I installed CES in a single server system. After installing when I tried to take the initial index creation screen it came successfully and after that I created index in C:/CES7 folder. After this step when ever I try to open admin console of CES (Start-->All programs-->CES7--. CES admin tool) I am getting the following error
"Error HRESULT E_FAIL has been returned from a call to a COM component. "
My Stack trace is as follows:
System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. at Coveo.CES.Interops.CESAdmin.LicenseClass.get_AudioVideoInstalled() at Coveo.CES.Admin.CesLicense.get_AudioVideoInstalled() at Coveo.CES.Web.Admin.Configuration.License.License.OnInit(EventArgs p_Args) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Please provide me a solution. Thanks in advance
The might be something wrong in your license file. Maybe an invalid char got inserted during a copy.
I would advise to contact Coveo support to validate and re-issue the license if needed.