Gravatar for wnijmeijer@coveo.com

Question by Wim Nijmeijer, Apr 20, 2015 7:32 AM

Buckets are not being pickedup

Standard product installed. That all works fine. Buckets are being indexed, all good.

Now they did the same on the customer database and now it seems buckets are not picked up.

They user Sitecore v7.5

Any clue? Any clue how to troubleshoot?

Gravatar for cbolduc@coveo.com

Comment by Carl Bolduc, Apr 20, 2015 9:27 AM

If they ever installed an older version, validate the web service that is currently installed. You can enable log4net in Sitecore for the Coveo namespace to see why they are not getting indexed.

Gravatar for jflheureux@coveo.com

Comment by Jean-François L'Heureux, Apr 20, 2015 10:52 AM

Bucket Folders are by default excluded from search results in the "Coveo Search" component options but bucket folders and items should be always indexed.

Did you check in the Index Browser to confirm that the bucket items are not indexed? Did you check the Sitecore logs to see if there's any error while the indexing is running for those items?

Gravatar for audlin.subinal@accenture.com

Comment by audlin, Nov 13, 2015 10:12 AM

How can we include Buckets in search results?

Gravatar for jflheureux@coveo.com

Comment by Jean-François L'Heureux, Nov 13, 2015 1:42 PM

Sorry, only bucket folder items are excluded. The option to query for them is in the Coveo Search control parameters.

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