Gravatar for rajkumar_gajendran@infosys.com

Question by rajkumar, Jul 3, 2015 6:11 AM

Can we upgrade Coveo for Sitecore when license expired?

Hi Team,

Im going to upgrade Coveo for sitecore since i have upgrade my sitecore version 7.0 7.2. But thing is my coveo license is expired. Will it give any issue if i upgrade Coveo for sitecore when my license expired. I will get the license by next week. Meanwhile i want to upgarade coveo for sitecore. Is this possible?

Thanks in advance. Rajkumar G

1 Reply
Gravatar for slangevin@coveo.com

Answer by Simon, Jul 3, 2015 9:20 AM

Hi Rajkumar,

When you say that the license is expired, do you mean the support on it?

If the support is expired, you can upgrade the Sitecore version and simply download the Coveo for Sitecore 7.2 package for the same build that you have. If you are using the free version, simply fill the form here

If you paid for support but have not yet received the license, simply contact Coveo support and we will send you an updated license straight away.

Cheers
Simon

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