Gravatar for mohammad.chowdhury@us.tel.com

Question by mjc, Jul 28, 2015 6:36 PM

Sources are not Updating

Running Coveo 7.0 x64 Build 6830.0 Recently, I am experiencing several issue on my coveo admin tools.

  1. Sources are not rebuilding/refreshing at all
  2. Admin tools become unavailable, keep loading forever.
  3. If I try to access search admin, it redirect to "Object moved to here." page and clicking here result nothing!

These all started after a windows update.

Please advice if you have any solutions on this.

Gravatar for slangevin@coveo.com

Comment by Simon, Jul 29, 2015 8:58 AM

My quick suggestion would be to upgrade to Coveo's latest build http://download.coveo.com/download/CES/7.0.7711/x64/Coveo%20Enterprise%20Search%207.0%20x64%20(7711).exe

If you cannot upgrade, I would strongly suggest to contact support since environment-based issues are extremely hard to troubleshoot via the forum.

Cheers, Simon

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