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Question by msaad, Sep 3, 2015 10:16 PM

An index should be configured for database "web"

I'm seeing the following error in the Sitecore logs, even if I don't perform any search.

ERROR Application error. Exception: System.InvalidOperationException Message: An index should be configured for database "web". Source: Coveo.UIBase at Coveo.UI.Helpers.SitecoreHelper.GetSearchIndex() at Coveo.SearchProvider.Rest.SitecoreRestHttpHandler.GetSecurityProviderName() at Coveo.SearchProvider.Rest.SitecoreRestHttpHandler.OnInitializeSettings() at Coveo.Search.Api.Proxy.ProxyHttpHandler.OnInitialize() at Coveo.Search.Api.Proxy.ProxyHttpHandler.EnsureInitialized() at Coveo.Search.Api.Proxy.ProxyHttpHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

When I try to use the site search, which should be querying coveowebindex, I get 500 error in the Chrome console and the query doesn't make it through to the coveo server.


Those errors may or may not be related, but I had to put them all in the question for completeness.

Thanks, Mark

2 Replies
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Answer by Dean, Sep 4, 2015 3:41 AM

What does the Coveo Diagnostics page in Sitecore tell you when you open it? Have to ask, have you checked if there were any changes to the index names etc

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Comment by msaad, Sep 4, 2015 11:01 AM

The coveo diagnostics page has all green. Index names are unchanged. I can't see the query in the coveo console on the backend server so I assume it isn't making it this far.

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Answer by Dan Cruickshank, Sep 5, 2015 3:51 PM

I've seen this error come up when quite literally, a "web" database doesn't have an associated index.

I'd suggest two things.

1) load http://yoursite/sitecore/admin/ShowConfig.aspx and do a find for: <Database>web</Databse>. It should be located indside of the Coveo.SearchProvider.config

<index id="Coveo_web_index" type="Coveo.SearchProvider.ProviderIndex, Coveo.SearchProvider">
  <param desc="p_Name">$(id)</param>
  <locations hint="list:AddCrawler">
    <crawler type="Coveo.SearchProvider.CoveoItemCrawler, Coveo.SearchProviderBase">
  <strategies hint="list:AddStrategy">
    <strategy type="Sitecore.ContentSearch.Maintenance.Strategies.OnPublishEndAsynchronousStrategy, Sitecore.ContentSearch">
    <param desc="database">web</param>
  <propertyStore type="Sitecore.ContentSearch.Maintenance.IndexDatabasePropertyStore, Sitecore.ContentSearch">

Occasionally in disabling/enabling the configs to switch between Lucene & Coveo the index tied to the web DB can disappear.

2) Go: Control Panel -> Indexing > Index Manager -> And re-index "coveowebindex" and confirm that works. This will create the web index (if its wired up)

That's where I'd start having a look.

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