Gravatar for erkan.yildiz@avanade.com

Question by erkany, Sep 17, 2015 10:13 AM

Coveo for Sitecore Firefox problem

Hi,

Coveo works on and off on Firefox ( testing on v 39.0 )

Sometimes when I click search it hangs on the loading animation. Inspecting Firebug I see a number of JS errors from Coveo:

Please see: http://pasteboard.co/HZPnYoK.jpg

I am using Coveo For Sitecore December 2014 version.

Can you please help? Our client found this issue and it is blocking the UAT now

Thanks

Gravatar for slangevin@coveo.com

Comment by Simon, Sep 17, 2015 10:21 AM

The forum is for developers questions and known issue. For further troubleshooting, please open a support case:

https://coveocommunity.force.com/

Regards, Simon

Gravatar for erkan.yildiz@avanade.com

Comment by erkany, Sep 17, 2015 10:22 AM

Simon - I don't understand what is special on my question? Is not it a developer question and a possible known issue?

Gravatar for slangevin@coveo.com

Comment by Simon, Sep 17, 2015 11:35 AM

Do you have more information on the error? Can you change the JavaScript files to a non-minified version so we can see the assert failing? The reference are in the CoveoSearchRessources.ascx file.

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