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Question by Dean, Sep 30, 2015 10:00 PM

CFS Indexing Latency?


We are using CES 7(Aug) and CFS (Aug), and we are currently experiencing some latency with users complaining that newly added items in Sitecore will only show up or be available in the Sitecore search after a few hours. What areas can we check or what could be causing this 'lag' in indexing?


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Comment by Simon, Oct 5, 2015 10:38 AM

This question is currently being handled by Coveo support, we will post the answer as soon as we have the full resolution.

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Answer by Simon, Dec 20, 2016 9:14 AM

After investigation, Coveo support found a possible conflict with the SharePoint integration framework in Sitecore. This module was transferring large media items to Sitecore. A fix was made in Coveo for Sitecore to optimize large item indexing in December 2015. Upgrading to this version would help solve this issue.

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Comment by Dean, Dec 20, 2016 9:51 AM

hi, yes, we don't see that much traffic anymore with the version we used (Sep 2016) CFS. Thanks

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