please I have a problem when I search document with coveo, for some document I don't have the link Quick View, and when I want to open the document I have the message "This document doesn't have an html version available"
fo my serach I use browser IE11 and firefox and I have the same result
can you help me plese
This can happen for many reason. One of the most common pitfall is when encountering PDF files that have a special flag set telling that no software should allow copying content from the file. In this case we cannot generate a quick view for those document (for legal reasons). Othewise, you should have a look at your log files when indexing to see if any problem was reported while indexing those specific files.