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Question by Jennifer Palawasta, Feb 5, 2016 12:12 PM

Adding Salesforce Knowledge Overview article type to index

We currently index Salesforce Knowledge article types article and internal procedure, and would like to start indexing the overview article type as well. Can anyone provide guidance around making this change?

Thanks in advance.

1 Reply
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Answer by Martin Laporte, Feb 9, 2016 3:53 AM

Does this page helps you? https://onlinehelp.coveo.com/en/cloud/customizingthesalesforcesourceconfiguration.htm

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Comment by Jennifer Palawasta, Feb 9, 2016 8:00 AM

Thanks for your response. We are using a local install with JSUI, so I do not have access to the Cloud Admin Console.

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Comment by Martin Laporte, Feb 9, 2016 8:04 AM

What about this one then? https://onlinehelp.coveo.com/en/ces/7.0/administrator/salesforcemappingfileexampleforknowledgebase.htm

Slightly more low-level though.

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