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Question by prafulmemane, Mar 11, 2016 1:23 AM

Unable to coveo index rebuild

Hi Team,

I am getting an WARN message while rebuilding Coveo Indexes and no item is added to the Indexes

ManagedPoolThread #93 01:20:07 WARN Cannot get the security provider ID from the Admin Service. Please make sure Coveo Enterprise Search is up-to-date. You may need to update the source manually to use the correct security provider.

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Comment by Sébastien Belzile, Mar 11, 2016 8:14 AM

Did you updated your CES?

What is your CES version?

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Comment by prafulmemane, Mar 11, 2016 8:21 AM

Yes, My CES Version is Version: 7.0 x64 Build 8047.0

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Comment by Sébastien Belzile, Mar 11, 2016 9:48 AM

That's good: I first thought you had an old CES.

Could you check the CES Admin tool and tell me about the configuration of your Sitecore security provider (its type). Could you also validate, as well, that this security provider is the one referenced by your Sitecore source? (source configuration -> Security Provider)

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Comment by tianzuo, Mar 22, 2016 8:49 AM

Hi, did you find the solution, we got similar problems here. I appreciate it.

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Comment by Sébastien Belzile, Mar 22, 2016 1:14 PM

If prafulmenane does not answer, or if you find the solution to your problem, I encourage you to share informations about your problem here. We will be glad to help you in finding a solution and sharing your solution will be benefic to the community.

As I mentionned in above, I have seen this problem once, and the solution was to upgrade CES to the version that matches your C4SC version.

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