Coveo Search Web Service - Could not establish trust relationship for the SSL/TLS secure channel with authority 'localhost:52810'.
Coveo search on our QA server has stopped working. We are seeing the following errors on the diagnostic page:
Coveo Search REST Endpoint () : System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at Coveo.SearchProvider.Applications.StateVerifier.<>c__DisplayClassd.<GetRestEndpointState>b__c() at Coveo.SearchProvider.Applications.BaseVerifier.VerifyComponent(Func`1 p_VerifyMethod, String p_ComponentName) Coveo Search Web Service: System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority 'localhost:52810'. ---> System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. --->
When I browse to our REST endpoint page at http://[instancename]/coveo/rest I see this error:
There was an error in the Coveo Index Configuration.: Either the SitecoreUsername or SitecorePassword configuration value is invalid. Please enter valid credentials.
However I have entered the correct creds several times and checked with co-workers. Even after entering the right creds we still see this error.
What could be causing this?
Thank you, Paul
Thank you for the version numbers. You are running the June 2015 release of all the components.
You mentioned it is your QA server. I have more questions for you:
- Is it a Content Management (CM) or Content Delivery (CD) Sitecore instance?
- Is it alone or is it part of a load-balanced setup of multiple servers?
- If load-balanced, how many CM and CD servers are part of the setup?
Also, what did you exactly do to "enter the correct creds several times"? Did you follow the procedure on that page?: https://developers.coveo.com/display/SitecoreV3/Configuring+the+Sitecore+Credentials