Gravatar for jgroboski@acc.org

Question by jgroboski, Jun 10, 2016 11:21 AM

No Results for Logged in Users

In my site, we are using the Sitecore connector with Sitecore-based user authentication. Very oddly, certain public listings which return results for anonymous users suddenly return no results for those users who have authenticated. Has anyone experienced something like this?

Gravatar for jflheureux@coveo.com

Comment by Jean-François L'Heureux, Jun 13, 2016 10:24 AM

Hi,

Your question is tagged "coveoforsitecore" but you are mentioning the Sitecore connector in your question so I need clarification. Which connector/solution are you really using?

  • Sitecore Connector: CES connector where you have to configure your CES source manually. Compatible with Sitecore 6.0 to 7.2 only. Pulls the documents to index by contacting Sitecore.
  • Coveo for Sitecore 3.0: Package installed in Sitecore that uses the Sitecore Search Provider module to push documents to RabbitMQ from which they are pulled in CES by the Queue Connector. Almost everything in CES is automatically configured by the module installed in Sitecore. Compatible with Sitecore 7.0 to 8.1.
  • Coveo for Sitecore 4.0: Same as 3.0 but supports indexing in Coveo Cloud as well as CES. Compatible with Sitecore 7.2 to 8.1+.

Also, is your Sitecore authentication out of the box or custom?

Thanks,

Jeff

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