Gravatar for chris.weiss@rbaconsulting.com

Question by chrisweiss, Aug 23, 2016 1:49 PM

Coveo Admin Service won't start

(I'm using Coveo for Sitecore 4.0, June release, with Sitecore 8.1 Update 2)

We have a website installed in a few different places (locally, dev, qa, etc.). Starting this morning, one environment (qa) stopped working. Looking into it, I noticed the Coveo Admin Service was not running on the Coveo server (a server separate from the Sitecore server which has the CES and Search API on it).

So, then I tried started the service. I got an 1067 error (The process terminated unexpectedly). The logs I've seen haven't seemed to indicate anything went wrong, so for all I know, I'm looking in the wrong place.

Any ideas on why the service would stop running for no obvious reason, and not allow itself to be restarted?

1 Reply
Gravatar for chris.weiss@rbaconsulting.com

Answer by chrisweiss, Aug 23, 2016 2:01 PM

Ignore this. The account it was running on was changed and set up incorrectly. We updated the account and it seems to be working fine now.

Ask a question