Gravatar for michael.sullivan@7summitsinc.com

Question by garuda, Aug 25, 2016 1:13 PM

coveo search API started and then stopped

When I go to sitecore modules/Web/Coveo/Admin/CoveoDiagnosticPage.aspx i have an error under Coveo Search REST Endpoint (). Then in looking at the services, Search API is not running. when I try to start it up, it fails… message "the coveo search API started and then stopped. Some services stop automatically if they are not in use by other services or programs"

according to the diagnostic page, the versions are compatible. In looking at the config.yml secret and the one in Coveo.SearchProvider.Rest.config are identical

1 Reply
Gravatar for sbelzile@coveo.com

Answer by Sébastien Belzile, Aug 25, 2016 1:25 PM

Maybe this can help you troubleshoot your problem: https://developers.coveo.com/display/public/SearchREST/REST+Search+API+Windows+Service+Stops

If your problem can be fixed from these instructions, please tell us how you fixed it. Otherwise, could you share the errors in your searchApi logs?

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