Gravatar for adouglas@itagroup.com

Question by AbbyDouglas801, May 1, 2017 4:21 PM

Creating Facet and No Match Found in Field

Created a new facet and when I try to select a field it says 'No match found'. How do I fix this?

2 Replies
Gravatar for amoreau@coveo.com

Answer by amoreau, May 1, 2017 5:57 PM

There is currently an issue with the way fields are suggested in the Interface Editor with Coveo for Salesforce Free and Express.

The field name is usually `@sf` followed by the name of the Salesforce field you wish to use. For instance, the account field `NumberOfEmployees` is `@sfnumberofemployees`. Do remember to add `__c` at the end of the field if it is a custom field.

Hope this was of help!

-Alex

Gravatar for gminero@coveo.com

Answer by gminero, May 1, 2017 6:49 PM

You can exit the editor and then re-try to edit, sometimes this will be corrected, and the field names will be returned. We are currently investigating why this happens sometimes.

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