Gravatar for thandava_alapati@dellteam.com

Question by Thandava Phani Kumar, Feb 14, 2018 5:06 AM

Is there any metric to know how much time user spent on our site?

Is there any metric to know how much time user spent on our site?

2 Replies
Gravatar for rtessier@coveo.com

Answer by Richard Tessier, Feb 14, 2018 2:23 PM

Hi Thandava,

That metric does not exist in our Usage Analytics product today. Are you looking for this at an aggregate level so you could follow a trend or at an individual level so you can dig into visits that seem to present unusual behavior?

Even though the metric is not available in our dashboards you can use a Data Exports and compute it using an external analytics solution. Keep in mind that depending on your implementation we may only track certain parts of the user journey on your site so the "time spent" metric will reflect that.

Let me know if this helps,

Richard

Gravatar for fcote@coveo.com

Answer by fcote, Feb 14, 2018 5:14 PM

Hi Thandava,

As of now, there is no such metrics available out of the box.

As Richard mentioned, some of it it could be extracted from a Data Export however.

However, it could be possible to implement a similar feature with custom code.

The code would be on your Search Interface and would log the time a visitors spends on your page. That time could be sent to the Coveo Platform inside one or multiple Custom Dimensions. This will depends on your business needs.

Once that is in place, you will be able to compute metrics on that custom Dimensions.

Off course, this would require an in-depth need analysis.

Gravatar for thandava_alapati@dellteam.com

Comment by Thandava Phani Kumar, Feb 15, 2018 8:10 AM

Thank you Frederic, I will do some research and come back if any required.

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