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Question by AlexShapo, Mar 12, 2018 7:28 PM

When no results, the facet still show number of results

When selecting something in the facet, and typing keyword which provide no results, I still see the number of results in the facet, but I expect to see 0 or empty value.

How can I do it? I see it work on Coveo webstie.

Please see attached image

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Comment by Jean-François L'Heureux, Mar 12, 2018 8:10 PM

Could you please indicate which version of the JS UI you are using? Maybe it is a problem that has been fixed already.

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Answer by olamothe, Mar 14, 2018 3:44 PM


I've gone and logged a ticket in our internal system to look at the issue.

In the meantime, if this a blocking issue for you that needs to be fixed immediately, as @Jean-François L'Heureux pointed out, you can revert to the previous official version.

Otherwise, the fix will likely be included in our next release.

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Comment by AlexShapo, Mar 14, 2018 3:56 PM

Thanks, @olamothe, do you have a planned date for your next release? I need to provide a date to our QA team, so we can also plan accordingly.

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