Consolidating facets
Is it possible to consolidate or change what facets display on our results page?
At the minute it allows users to select things like FeedItem, or FeedComment, or How To etc... which doesn't always mean a lot to many users? If we could consolidate things into, for example, Discussions, Knowledge, Documentation etc? @Martin Laporte - any ideas on this one?
I am no expert in the Salesforce integration, but there is a ValueCaption option that you can use on the Facet that is a mapping from your current values to more user-friendly values.
Maybe this option would cover your use case?
This documentation should be helpful :
https://docs.coveo.com/en/368/javascript-search-framework/normalizing-facet-value-captions
@olamothe thanks for the documentation link - when it says to add the code " before the init" - where exactly do I head to inject that? I've opened up the Code interface in the UI but am not sure where to get started adding this.
There are several steps involved when trying to interact with the JSUI Framework,
- You will need to create a Custom Lightning Component
- The component will need to use a csutomScript Attribute and reference a Static Resource
- Create the Static Resource with the code to normalize facet value captions
If you are unsure on how to create lightning components and make them drag and dropable, you can refer to Salesforce's documentation --> Use Lightning Components in Community Builder
Finally, you will need to replace your current search component with the custom one you created.
let us know if you have any questions in regards to any of the above steps.
Thanks
