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Question by ArthurN, Aug 15, 2018 2:33 PM

Bullets in PDF not rendering properly in item result

We are having an issue with the encoding of bullet points in PDFs where they do not render properly so we are seeing square characters in the item results for PDFs that contain bullets.

What is the recommended approach to deal with this scenario for Coveo?

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Answer by Daniel Lavoie, Aug 15, 2018 5:37 PM

There are multiple ways for the PDF format to express bullet points. Would it be possible to have an example PDF ? That way, we will be able to see why our PDF converter does not handle the bullet points properly.

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