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Question by Sujit Kumar Dash, Aug 26, 2018 4:36 AM

can we create a subscribe option in insight panel for KB Articles ?

Details : using Coveo package 3.16

The option available for quick view and attach/detach over there only i need an option called subscribe.

is there any out of the box option is available, can any one suggest anything ?



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Answer by gminero, Aug 26, 2018 11:18 PM

We do not have anything Out of the Box that supports this, however, you are able to add custom action to the insight panel.

Creating Custom Actions for an Insight Panel or a Custom Box

as per the 'Subscribe to Article' functionality in salesforce, this does not exist as of yet, so, the functionality itself would have to be implemented by yourself.

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