can we create a subscribe option in insight panel for KB Articles ?
Details : using Coveo package 3.16
The option available for quick view and attach/detach over there only i need an option called subscribe.
is there any out of the box option is available, can any one suggest anything ?
We do not have anything Out of the Box that supports this, however, you are able to add custom action to the insight panel.
as per the 'Subscribe to Article' functionality in salesforce, this does not exist as of yet, so, the functionality itself would have to be implemented by yourself.