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Question by Ken McAndrew, Feb 16, 2019 2:11 AM

Enter in global search box with omnibox not working

With the omnibox enabled, hitting the enter key while in the global searchbox doesn't trigger the action to go to the search page. I've seen a few suggestions on this, but I haven't seen the methods or files mentioned. This is with Coveo 5. Thanks.

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Comment by Jean-François L'Heureux, Feb 18, 2019 10:51 AM

  1. Which version of Coveo for Sitecore 5 specifically?
  2. Do you have any field/query suggestions enabled?
  3. Do you have any field/query suggestions displayed when you hit the enter key?


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Answer by Jean-François L'Heureux, Feb 18, 2019 4:08 PM

The Coveo for Sitecore team (@François Lachance-Guillemette) has reproduced this behavior.

On a regular search page, with a searchbox configured with typeahead (do a query on text changed, and display results in the results list), it is "normal" that it would not execute a new query on [Enter] because the search results are already fresh.

However, when that searchbox is a global searchbox, and that results list is an omnibox results list, I agree it should indeed redirect the user to the search page. Thus, this is a JS UI bug.

I recommend you open a support ticket and mention this question to the support agent. He will be able to accelerate the process and forward to the right team.


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Comment by Ken McAndrew, Feb 18, 2019 4:55 PM

Will do, thanks!

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