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Question by francisclin, May 3, 2019 12:54 PM

Articles appears twice in search results but indexed only once

Hi,

I have a weird behavior in my coveo search results, there are articles that shown twice in the search results but when I searched the item in the coveo admin tool it only appear once.

Does any one know whats causing this behavior? Thanks

Other Details: Sitecore9, Coveo V4.1, Legacy UI

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Comment by Hugo Santos, May 3, 2019 1:10 PM

Do those two identical results in your search page have the same sysurihash field value?

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Comment by francisclin, May 3, 2019 1:24 PM

How do I check for sysurihash? if its in the coveo admin tool, I only have one search results but in the actual page I now have two identical.

2 Replies
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Answer by francisclin, May 8, 2019 8:01 AM

Hi All, Sorry for delayed response. Doing a full index rebuild of the web db solved my issue.

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Answer by Jean-François L'Heureux, May 3, 2019 3:08 PM

I guess you are seeing only the master or the web source in the Coveo Content Browser. You can check the "View All Content" checkbox in the tool to see all of them. See https://docs.coveo.com/en/2053/cloud-v2-administrators/inspect-items-with-the-content-browser#browse-all-the-content-of-your-organization-index

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Comment by francisclin, May 3, 2019 4:03 PM

okay, but on the live site I am supposed to see only the contents from the web index right? but what could be the reason why I am getting two identical results? thanks

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