REST Endpoint 500 error
I'm setting up the free edition of Coveo for Sitecore on a client's site. I've followed the installation guide pretty closely, and when it comes time to test the search in the content editor, I get a generic error message. When I open up the diagnostics page, I see that the Coveo Search REST Endpoint section has an error message: "The remote server returned an error (500) Internal Server Error"
When I open up the request URL in my browser, I get the error message "COVEOLINQTOCOVEOINDEX_EXCEPTION : SearchDisabled - Your Coveo license has expired and no longer allows the use of this search interface." I am almost certain that I am not using an expired license.
Searching around the troubleshooting guide, I see some examples of 400 errors but not any 500 errors. Has anyone experienced this before? Could anyone point me in the right direction?
There was a small time frame where the free edition license was invalid. You could probably desinstall CES and then ask for a new license on the website and this will answer your problem.
If your CES license is expired and you have your own CES license (not the one automatically installed by Coveo for Sitecore), you need to renew your license with Coveo to continue running CES.
If you are using the free CES license automatically installed by Coveo for Sitecore and it is not expired, can you answer the following questions?
- What's the build number of the Coveo for Sitecore package you installed?
- What are the
Available Search Interfaceslisted in the Support Tab of the CES Administration Tool?