Gravatar for shanidgafur@yahoo.com

Question by sgafur, Jun 16, 2015 4:21 PM

Coveo Front End server installation

Hi,

We're in the process of prototyping Coveo for use on our ecosystem. Just installed the Coveo .net FrontEnd site in my prototype environment. (Followed the instructions here - https://onlinehelp.coveo.com/en/ces/7.0/administrator/installingcoveonet_front-end.htm).

I'm trying to get the first time setup steps and I'm getting stuck. When I hit the startup page (http://localhost:8080/Coveo/FirstTimeSetup/default.aspx), all I get back is a blank page. Being very new to Coveo in general, I am not really sure what config and/or log I can look at that helps debug the issue here.

Can someone tell me what the issue could be?

2 Replies
Gravatar for shanidgafur@yahoo.com

Answer by sgafur, Jun 17, 2015 8:49 AM

Looks like it did not like the port that the site was using for whatever reason.(Couldn't see the port being used by another process on that box).

Anyways, switched to a different port.. and I'm back in business..

Thanks, all..

Gravatar for rquirion@coveo.com

Answer by ronald, Jun 16, 2015 5:06 PM

I haven't seen this problem before. I would first check the IIS logs, to see if the calls reach it, and/or if errors occur. You could also look at the windows event logs.

(If you wouldn't be testing locally i.e. localhost, I'd have suspected the firewall, but it's probably something else.)

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