Salesforce Knowledge tab in Salesforce
Is there a way to add an extra tab in my Search page that is for my Salesforce Knowledge article. I currently just have All Content, I'd like to give the option of an Articles tab if possible.
Yes, it is possible to do that.
The first thing you have to check is to verify that you have a Salesforce knowledge source. To do this, go to cloud.coveo.com, and check your sources. You should have one of type "Knowledge." If you don't, you need to create it by clicking "Add Source".
Once the source is created, you may want to check, in the Content Browser of cloud.coveo.com, what is the syssource field name of your Knowledge source. It should have the same name as your source.
Then, in Salesforce, go to your Coveo Search page, and edit it. Edit/Add a tab, and add this as a filter expression: @syssource=="the syssource field name"
This should solve your problem.
Let me know how it goes!