Gravatar for

Question by swamcts, Jan 18, 2017 9:43 AM

coveo search link is not visible


Suddenly coveo search link is not visible in sitecore contral panel.

I installed coveo for sitecore 4.0 in sitecore 7.2, configured and indexed. Suddenly it disappers, but still am able to index coveo. Able to get results using coveo search API, CES is also working fine and able to access CES admin page.

Please let me know, why it disabled and is there way to enable the coveosearch link.

Thanks Swami

Gravatar for

Comment by Dominic Berube, Jan 18, 2017 9:49 AM

Does the user you are using to access the control panel has admin access or is in the sitecore\Coveo Admin role?

Gravatar for

Comment by swamcts, Jan 18, 2017 11:50 AM

Yes, it has admin access

1 Reply
Gravatar for

Answer by Jean-François L'Heureux, Jan 18, 2017 9:50 AM

The links in the control panel are in fact items in the Sitecore core database. Have you restored a backup of your core database from before Coveo for Sitecore was installed?

Ask a question