Gravatar for kogles@unitedshore.com

Question by Kimberly A Ogles, Mar 30, 2018 3:00 PM

How do I remove queries from the didyoumeanautomatic component in my no results reports?

I am reviewing and working to minimize our content gap but have false positives that require a lot of manual steps. If I could exclude them from the reports up front that would be ideal. Hopefully the below helps explain. Thank you in advance for any suggestions!

Example1/False Positive: User searches for previeww (spelled incorrectly). The didyoumeanautomatic corrects it to preview and provides search results.

Example 2/True Content Gap: User searches for aardvark. No spelling issues and no content is available for that search.

I attached a screenshot of my no results report and the visit browser that provides the details to see the False Positive.

1 Reply
Gravatar for lbourdages@coveo.com

Answer by lbourdages, Mar 30, 2018 7:28 PM

Hi!

If I understand correctly, you wish to hide searches that were followed by a "did you mean" search from your reports.

This is sadly not possible with the current API. This would require the ability of excluding events from a report based on other events, which is not supported.

An option that is available is to add a custom dimension that tracks whether or not a search event has possible corrections. The information about corrections is available in the search UI results: https://coveo.github.io/search-ui/interfaces/iqueryresults.html#querycorrections You could then filter on said dimension.

More info about custom dimensions: https://onlinehelp.coveo.com/en/cloud/managing_dimensions_on_custom_metadata.htm

Gravatar for kogles@unitedshore.com

Comment by Kimberly A Ogles, Mar 30, 2018 8:25 PM

Thank you @lbourdages! I will review the information you provided with my dev next week and see if that solves our issue. I appreciate your response!

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