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Question by psomtri, Jul 2, 2015 2:31 PM

web connector source rebuild is not updating all the documents in the index, why?

When I run a rebuild or a refresh on a web connector source it is not refreshing all the documents in the index. I set new permissions on the source and it is not getting applied on to these missed out items. Only way I can refresh permissions on such document is selecting the actions on that document and do a refresh document.

We cannot afford to do this every time we build and there may be too many documents like this.

Any clues to do a force refresh of all documents appreciated.

Gravatar for slangevin@coveo.com

Comment by Simon, Jul 2, 2015 2:34 PM

What about if you do a rebuild? Does it covers all items?

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Comment by psomtri, Jul 2, 2015 2:51 PM

I tried both "Rebuild" and "Full Refresh" it did not update these few items (4 out of 13 items) in the index

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Comment by Simon, Jul 2, 2015 5:30 PM

These items should produce errors in the Coveo index logs (CES7\Logs). Can you find anything there?

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